Welcome to Rouge & Co. London Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit our website at rouge-london.co.uk and engage in our wine wholesale services within the United Kingdom.

By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Website.

We may collect and process the following types of information:

• Personal information: Contact information: name, email address, phone number and postal address. Business information: company name, job title and business address. Payment information: billing details, including bank account numbers or credit or debit card information. Communication records: records of your communications with us, including email correspondence and phone calls.
• Usage data: Technical data such as IP address, browser type, operating system and device type, together with information about how you use our Website, including pages visited, time spent on the site and referral sources.
• Cookies and tracking technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Website. This may include information about your browsing behaviour, preferences and device. You can control cookie settings through your browser settings.

We use the information we collect for various purposes, including:

• To provide services: To manage your account, process orders, deliver products and provide customer support.
• To improve our services: To analyse how our Website is used, improve our offerings and develop new products and services.
• To communicate with you: To send you updates, promotional materials and other communications relevant to our business.
• To process payments: To securely process and manage payments for our products and services.
• To comply with legal obligations: To fulfil our legal obligations, such as tax reporting and compliance with industry regulations.

We may share your information with:

• Service providers: Third-party companies that provide services on our behalf, such as payment processing, delivery services and IT support.
• Business partners: Partners who help us deliver our services or with whom we collaborate on joint marketing efforts.
• Legal authorities: Government authorities or other third parties where required by law or in response to legal proceedings.
• Business transfers: New owners in the event of a merger, acquisition or sale of our business.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration or destruction. However, no online service is completely secure, and we cannot guarantee the absolute security of your data.

You have certain rights regarding your personal information, including:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request correction of any inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data, subject to certain conditions.
• Objection: The right to object to our processing of your personal data, including for marketing purposes.
• Portability: The right to request a copy of your data in a structured, commonly used format.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: sales@rouge-london.co.uk / sales@rouge-co.uk
• Phone: +44 7400124855
• Postal address: 128 City Road, London, EC1V 2NX, United Kingdom

This Privacy Policy is governed by the laws of England and Wales.